Q: Why should I purchase from Hovor Diesel?
A: 1) More than 25 years’ experience in diesel engine industry,professional and efficient;
2) Large number of products in stock, fast and timely delivery;
Q: How to make order?
A: Pls supply us the detailed information such as Brand, Application, Engine Nameplate or Serial Number (ESN), Part Number, etc. and the items you need, we can check and make the quotation for you. No matter what quantity you need,we can always offer the wholesale price.
Q: What is your terms of payment?
A: T/T 30% AS deposit, and 70% before delivery.
T/T, Cash, Credit Card, Western Union, L/C are acceptable.
Q: What is your terms of packing?
A: Generally, we pack our goods in neutral Carton with pallet or non-fumigation plywoodcase. We can also supply Deutz and KS packing as per your requests.
Q: What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU
Q: How about your delivery time?
A: Generally, it will take 2-5 work days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q: Do you test all your goods before delivery?
A: Yes, we 100% test before delivery.
Q: What's your warranty policy?
A: The warranty period for diesel engine is 10 months or 2000 working hours after you receive the product. The warranty period for diesel engine spare parts is 3 months after you receive the products.
Q: How do you make our business long-term and good relationship?
A: 1). We keep good quality and competitive price to ensure our customers benefit;
2). We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.